Protecting the privacy of information about our customers, business partners, and employees has always been an important part of how Rubicon does business. This Privacy Policy explains our policies regarding how we manage customers’ information. Please check this page periodically for updates.
This site is owned and operated by Rubicon. Please direct any questions or comments you have concerning the site or this policy to info@gorubicon.com; or call 801-928-2800. Rubicon’s address is: 801 N 500 W, Ste. 102, Bountiful, UT 84010.
As described below, Rubicon does not collect personal information from visitors to its website, except for information you intentionally provide that is necessary to do business with Rubicon through the website. Rubicon takes steps to secure from misappropriation the information that you do provide and carefully controls data gathering so that information collected to assist in improving customer experience on the website is not identified with individual users.
Rubicon strives to use industry-standard practices to protect personal information from loss, misuse, alteration, and destruction. These practices include a combination of technical, operational, and managerial controls. Security mechanisms in place include, but are not limited to, firewalls, network monitoring, and encryption to protect certain sensitive transmissions of information.
Rubicon also uses measures to enhance the security of its assets, such as analyzing account activity for fraudulent or otherwise suspicious behavior. Rubicon does not provide credit or customer asset monitoring services.
No security system is fail-safe, and Rubicon cannot guarantee information will never be obtained by unauthorized persons. Customers, business partners, and employees should protect the confidentiality of information such as an account number, Social Security number, email address, and password. Furthermore, customers, business partners, and employees should be aware of “phishing” attempts to steal personal information. Rubicon will not at any time initiate a request for your account password, Social Security number, or bank information via email.
Rubicon only collects the necessary information it requires to conduct business. The information collected will depend on the business relationship with Rubicon. Examples of information collected include:
At any time, you may opt out of providing such information. However, by doing so, we may not be able to provide you the services or options which you have requested. Unless you have cookies “turned off” on your computer, when you visit our site, your computer creates a cookie that is stored in its temporary memory. These cookies are not retained after you close your browser and this information does not identify you personally. Our servers are able to collect data from temporary cookies that tell us certain information about your visit during that session. Examples of information collected include:
This information is collected so we can compile and analyze usage data to help us make our site more useful to visitors. Because we do not collect personally identifiable information (PII) about your online activities over time, “do not track” signals transmitted from web browsers do not apply to the site, and we do not alter any of our data collection and use practices upon receipt of such a signal.
We also use cookies on some online forms, such as the Customer Login page. These cookies allow information in those form fields to be retained on your computer for your convenience so the fields remain populated, saving you from having to retype the information the next time you return to those pages.
Rubicon uses the information collected to administer accounts and enhance customer service. Examples include:
Rubicon may provide certain customer information to its contractors and vendors for billing, remittance, research, customer service, marketing, and related Rubicon purposes.
Rubicon personnel are prohibited from all other uses of customers’ information. Rubicon will not sell or provide personal customer, employee, or vendor information to third parties for commercial benefit.
Rubicon will never ask for your account password, Social Security number, or bank information by mail.
In accordance with state law, Rubicon will not release customer-specific information to third parties unless any of the following apply:
The information is reasonably required for legitimate account collection activities or credit analysis activities, or when such information aids in providing safe and reliable service to the customer.
The customer specifically authorizes in advance the release of such information in writing.
By court order or otherwise legally required.
Rubicon may periodically use third parties, including advertisers, to serve advertisements or provide services on this site. These third parties may collect information, potentially including personal information, about your activities over time and across different websites when you use our site.
Those third parties may also provide Rubicon with data collection, reporting, ad response measurement, analytical information, and assist with delivery of relevant marketing messages and advertisements. Rubicon may use such third parties to assist in presenting relevant Rubicon advertising or information to you when you visit third-party sites, or when you use a mobile device.
Rubicon participates in the AdChoices online behavioral advertising program. If you receive a behaviorally targeted advertisement, you may click on the displayed icon (usually an arrow in the upper corner of the ad) to receive more information and choose to opt out. Your opt-out choices may be affected by your use of a specific device, your browser settings, or your log-on credentials.
You may also opt out of tracking and receiving tailored advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app.
Messages sent via electronic mail (email) to email addresses listed on this site should not be considered a secure means to send personal information. Information transmitted to Rubicon via email is not secure and will not be treated as confidential.
The email address you give to us is stored in a secure database and will not be sold to any entity outside of Rubicon. However, it may be used by Rubicon for promotional or research purposes. The opportunity to opt-out will be provided for any such communication sent by Rubicon.
Rubicon may use feedback or input provided by visitors to this site for any purpose without compensating the contributor.
Rubicon does not warrant the accuracy, completeness, timeliness, noninfringement, merchantability, suitability, or fitness for a particular purpose of the information and materials made available through this site.
To the maximum extent permitted by applicable law, in no event shall Rubicon be liable for any special, indirect, incidental, or consequential damages whatsoever arising out of or resulting from (i) the use of, or inability to use, data, documents, or information made available on this site or other websites linked to this site, or (ii) content errors, omissions, or infringing material, including without limitation lost profits, damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other damages or losses, even if Rubicon is advised of the possibility thereof and regardless of the legal or equitable theory (contract, tort, or otherwise) upon which the claim is based.
Rubicon may make improvements and/or changes to any product(s) or service(s) described on this site at any time. Rubicon does not guarantee that any product or service described on this site will be continuously available. The information on this site is periodically updated.
The documents and related graphics published on this site could include typographical errors or technical inaccuracies.
Rubicon reserves the right to revoke any or all access and use authorizations granted to site visitors.
